November 2009 Archives

Digital Signage in the Wild

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With so many Digital Signage installs sprouting in and around Toronto, we thought we would dedicate a section of our blog to our field research - what's out there and our thoughts on the quality or execution of the install. Tagged "DS in the Wild", this section will bring you a weekly example of real installs in and about Toronto. We hope our observations will help our customers get ideas on what's possible and what to avoid with Digital Signage.

LandRover.jpg
Bellow is the first example: LandRover display outside the National Ballet Building in Downtown Toronto... Prime location, Brand with a rich heritage... and an in-window TV playing commercials!

Why not use window projections, interactivity, anything more than just TV on a stick? Our Advice: Think Big With Digital!


Can Digital and Print Co-Exist?

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text-winbud.jpgI'm a traditional print business, but I want a chunk of this new digital signage market. What do i do? I invent a WAFFiL! What's a WAFFiL? It's a Wireless Ad Frames For Interactive Loyalty.

"WAFFiL was invented by ScreenWorks Media and is focused on reaching consumers in fun, relaxed and captive environments. We are the first to build a product that wraps around the perimeter of a plasma or LCD television that utilizes otherwise dead space as marketing opportunities."

In shorthand, it's a cintra board wrap for LCD displays that can be used for printed advertisements or 3rd party mobile marketing via SMS short codes. Although this product would not suit ad-based networks (diluting the value of existing screen real estate), it may have a place in bars and hockey arenas where screens primarily broadcast games and TV content. Unfortunately, as a 3rd party ad-on, the WAFFiL has no ability to integrate with on-screen content trough SMS services such as poll everywhere or the like. 

Still, it caught our attention, so best of luck to the product with a funny name!

News Update!

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registered.jpgAre you using weather and news content on your digital signage? Do you know where this info comes from and is it licensed? Apparently that may or may not matter... Confused?

Although we use only licensed data feeds in our installs, many players in the industry do not. After-all, it's easy to pull an RSS feed from CBC.ca or the like and re-format the data for the screens. While there are great paid options (such as ScreenFeed and AccuWeather), many small companies prefer to save a buck or two it would cost to use the paid service. Are they committing piracy?

Apparently it's not clear, says Lorraine Fleck, an IP lawyer and trademark agent.

"There are potential exceptions to copyright infringement in the current Copyright Act under the fair dealing provisions concerning news reporting that may apply to digital signage and news reporting in the absence of other agreements, such as the CBC's T's & C's, provided certain conditions are met. However, the Canadian government is looking at reforming the Copyright Act, so the legal landscape may change in the future. The government just
finished a consultation so it's anyone's guess at this point as to how the law will change."

This tells us 2 things: T's & C's of RSS feeds are instrumental in the legality of the data and none of this matters as we wait for one of the the oldest piece of IP legislation in the developed world to be reviewed. (The Canadian copyright act has not seen review since 1997, "four years before the introduction of the iPod."

It's interesting to note that CBC does have an official stance on use of their RSS content in digital signage: networks must pay - there's even a public price list, per screen, in volume tiered pricing.

Complicating the issue is the difficulty of policing the use of web RSS content in digital signs. Since digital signage software often uses an HTML page to format and present the RSS info, the result looks just as a web-page to the source of the feed. In fact, sometimes it's indistinguishable from a typical web page, save for larger than normal font size!

Where does tetrAD stand in this legalese landscape of free, unpoliced or uncertain? We believe its not just legal requirements that drive us to use licensed content. Our main concern is reliability and quality. When you are paying for content, you are notified when the feed address or properties change. When you are 'appropriating' a free RSS feed, your only notification is a blank screen or an error message. Do you want an error message associated with your brand onscreen? We don't!

If you have any more questions on legal issues surrounding the Copyright Act, (we certainly do) Lorraine can be reached at lorraine@fleckfirm.com or www.ipaddressblog.com . We are not responsible for any legal fees though!